Description
Workforce Services Manager

• Our team of Human Capital and Business Consulting professionals is dedicated to creating unlimited growth for our clients. Specializing in outsourced People management including employee management, HR policy formulation, performance evaluation, benefits administration, Labour Legislation and employment support. We ensure a holistic approach to client solutions.

Responsibilities:

• Provide oversight for ongoing client projects, manage client relationships, and offer support to the team as needed.
• Assist clients in, including contract and policy implementation, remuneration design, and employee relations support.
• Contribute as an HR subject matter expert in HR Outsource offerings, reviewing source documents, working papers, and aiding in draft report creation.

Key Duties:

Management Responsibilities:

• Oversee projects, including budget management.
• Supervise junior staff, conduct training sessions, and contribute to multidisciplinary team efforts.
• Draft quotes, proposals, and tenders.

Outsourced HR:

• Conduct comprehensive contract and policy reviews, offering expert guidance on employee relations.
• Support clients in employee relations matters, draft HR Legal Opinions, review and design remuneration and incentive structures.
• Assist in performance management support, conduct HR data analysis, psychometric assessments, and manage surveys and reports.

Assurance:

• Review source documentation and working papers, conduct data analytics on client payrolls to identify risks.
• Engage with clients to obtain additional information, draft comprehensive reports outlining findings and recommendations.

Requirements

Knowledge:

• Deep understanding of South African labour legislation and its application.
• Expertise in HR and risk-based processes.
• Knowledge of HRIS and payroll systems.
• Comprehensive knowledge of contract and policy review, drafting, and employee relations support.
• HR legal opinion writing, remuneration and incentive review and design.
• Performance management support and design, HR data analysis and reporting.
• Scoping audits, due diligence processes, organizational and staffing data analytics.

Skills:

• Strong project management, budget management, and supervisory skills.
• Training and knowledge transfer skills.
• Excellent writing, analytical, and strategic thinking skills.
• Effective communication and interpersonal skills for client engagement.
• Ability to draft comprehensive reports outlining findings and recommendations.

Minimum Education and Training:

Essential:

• Postgraduate qualification in Human Resources, Industrial Psychology, Law, Internal Audit, or related field

Preferred:

• Additional training or certifications related to HR, auditing, consulting, and data analytics.

Minimum Experience:

• 5 years of post-qualification work experience with significant project and budget management experience.
• Supervisory experience, especially in guiding junior staff, is advantageous.
• Specialized experience in HR Assurance and Outsourced HR offerings is advantageous.

Preference given to candidates with:

• Consulting experience.
• Data analytics experience.