Job Responsibilities

• Calendar Management: Maintain and organize executive calendars, scheduling meetings, appointments, and conference calls efficiently.
• Travel Coordination: Arrange travel itineraries, including flights, accommodations, and ground transportation for business trips, ensuring cost-effectiveness and adherence to travel policies.
• Communication Management: Manage incoming and outgoing communications, including emails, phone calls, and mail, prioritizing and responding to inquiries as appropriate. Handling confidential information with discretion and professionalism.
• Meeting Coordination: Coordinate and prepare materials for meetings, including agendas, presentations, and minutes. Attend meetings as needed, recording action items and following up on tasks.
• Administrative Support: Provide general administrative support, including drafting correspondence, preparing reports, maintaining filing systems, and handling expense reports.
• Information Management: Organize and maintain electronic and paper files, databases, and records, ensuring accuracy, confidentiality, and accessibility.
• Project Assistance: Assist with special projects and initiatives as assigned, conducting research, compiling data, and preparing reports or presentations as required.
• Relationship Management: Build and maintain positive relationships with internal and external stakeholders, including clients, partners, and vendors, acting as a liaison on behalf of the executive.
• Confidentiality: Handle sensitive information and confidential matters with discretion and integrity, maintaining confidentiality at all times
• Stakeholder Management: Act as a liaison between the executive/s and internal/external stakeholders
• Ad Hoc tasks: Handle ad-hoc tasks as assigned. 

Qualifications, Knowledge and Experience

Qualification:

• A National Diploma or Bachelor’s degree in Office Administration or related

Experience:

• + 5 years’ proven experience in a similar role providing support at an executive level in a bank
• Office management experience and proven success in office administration
• Proficient in Microsoft Office Suite and other relevant software and tools.
• Computer literacy at an advanced level
• Minutes taking and reports consolidation.
• Ability to prioritize tasks and meet deadlines.