Job Purpose

• To effectively manage debt book through finalization of the allocated debt cases to reduce the debt book.

Education and Experience

• Bachelor’s Degree / Advanced Diploma (NQF 7) in Debt / Audit / Financial Management or similar with 8 – 10 years’ experience in a Debt Management/Audit environment, of which 3 – 4 years at a junior management level.

Minimum Qualification & Experience Required

• Senior Certificate (NQF 4) with 15 years related experience in a Debt Management / Audit environment, of which 3 – 4 years at a junior management level

Job Outputs:

Process

• Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks. (I)
• Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets. (I)
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, best practice implementation solutions.
• Provide periodic reports on performance against plan and progress on short-term initiatives and use to realign tactical plan and objectives appropriately. (I)
• Use the insights gained through integrated business reports to measure success and realign tactical strategy development objectives appropriately.
• Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical excellence.
• Recommend changes to optimise processes, systems, policies and procedures, and direct the implementation of change and innovation initiated by the organisation.
• Timeously communicate top-down policy and associated single practice area modification, objective achievement progress and critical success factors to impacted stakeholders. (I)
• Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement. (I)
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements. (I)
• Develop and maintain standard operating procedures (SOP) and quality and service standards, to be adhered to in area of accountability.