Role Description

• This role is technical in nature and is responsible for providing high quality and timely IT infrastructure support to ensure the availability, stability and performance of the datacentres, cloud platforms and corporate systems. 
• Linux sever estate management
• Linux on Vmware
• Linux in Azure / AWS
• Cloud Infrastructure builds
• Cloud Infrastructure maintenance, management and support

Organisational Design

• This position is part of the CIO department and reports to the regional Head of Cloud Infrastructure Management

Specific Role Responsibilities

• Design: Ensure that Linux & Cloud environments are designed to best practice standards for resilience and availability to ensure the highest SLAs are maintained.
• Availability: Ensure that uptime SLAs are met every month for systems that you are responsible for by managing and resolving issue logs; performing scheduled maintenance to minimise disruption.
• Performance: Ensure that performance SLAs are met every month for systems that you are responsible for by monitoring system performance, capacity and growth; suggesting and implementing performance improvements and hardware/software refreshes.
• Information Security: Ensure that the Linux & Cloud environments are internally and externally secure by following existing policies and procedures and documenting for audit purposes as required; implementing security controls and remediations; completing risk assessments and build guides for new and existing systems.
• Business Continuity: Ensure that data on the Linux & Cloud environments is secure and backed up by ensuring that regular backups are made and are tested. Participate in yearly BCP & DR tests. Ensure that any new / modified build is in line with company requirements and departmental policy for resilience and availability. Documenting resilience and backup plans for all new /modified builds.
• Training: Develop professional and technical knowledge and skills. Provide technical advice and mentoring within the team.
• Project Work: Implement new projects to meet project timelines. Work in a matrix structure with multi-national teams.
• Budget:  Recommend changes that could reduce costs in your areas of responsibility.

Experience required

• Degree qualified or equivalent industry certifications and relevant experience
• Linux & Cloud (preferably Azure) certifications will be advantageous
• General infrastructure skills and strong knowledge of Linux & Cloud infrastructure management
• Experience with Red Hat and Linux scripting preferable
• Kubernetes experience will be advantageous
• Design, build / deploy, manage and maintain Linux & Cloud environments on virtualised platforms
• Terraform for infrastructure management preferable
• Experience with automated configuration management systems and software driven infrastructure management desirable
• Experience working with Linux in Azure / AWS
• Keen interest in and knowledge of latest server technologies
• Successfully implemented infrastructure projects
• Good team player with the ability to work independently and able to take initiative and drive change
• Ability to function effectively in a matrix structure
• Excellent communication skills, confident in dealing with internal teams and external clients and 3rd parties
• Demonstratable problem-solving capabilities
• Able to work in a rapidly changing environment
• Ability to effectively prioritize and execute tasks in a high-pressure, high-performance environment