You Bring:

• Relevant Diploma/Degree in Information Technology.
• 2–3 years of experience as a Systems Engineer.
• 18 months of experience writing scripts.
• Working experience with Asterisk and Avaya Enterprise VoIP services.
• Extensive experience/exposure and knowledge of IP networking and protocols.
• Writing queries in MSSQL 2012+ using SSMS.
• Scripting using Perl, TCL language, Python.
• Internationally recognised Microsoft Qualification.
• Linux+ or equivalent course (advantageous).
• Microsoft Office 365 (advantageous).
• Microsoft Exchange (advantageous).
• Microsoft SharePoint (advantageous).
• Microsoft Server (advantageous).
• Microsoft Azure (advantageous).

What You’ll Do:

Technical Output

• Administer Windows/Linux network, servers, desktops, and laptops.
• Maintain Windows Server, Group Policy, Active Directory, and Exchange.
• Manage software installations and Office 365 SaaS environment.
• Oversee Microsoft Azure AD and subscriptions.
• Recommend Disaster Recovery and Business Continuity solutions.
• Install patches, updates, and service packs as required.
• Set up and manage NMS systems (e.g., Nagios, NetFlow, Cacti).
• Maintain and troubleshoot CCTV solutions.
• Administer enterprise IP networks in mission-critical, 24×7 environments.
• Conduct research on networking issues and products.
• Ensure SharePoint Online environment health.
• Support MS Office O365 and configure for staff.
• Maintain customer sub-sites and Microsoft Exchange infrastructure.
• Troubleshoot Office 365 and Exchange-related issues.
• Provide Tier 1 and Tier 2 support for hardware and software.
• Troubleshoot OS, network, and storage issues.
• Handle operational security, maintenance, and governance.
• Perform software upgrades and patches (BIOS, firmware).
• Assist with Microsoft SAM audit and backup solutions.