In this job, you will:

• Under supervision, support delivery of customs and trade compliance processes and activities to optimize service and cost performance for customs clearance
• Provide administrative support for import/ export documentation such as receiving, reconciling, consolidating/ summarizing documents and information
• Perform data capturing activities, feed data into customs operating system and set up master data for transactions
• Conduct pre-alert screenings of paperwork, update documentation/ standard operating procedures and support in documentation archiving processes
• Execute filing of customs entries and post-entry work/ transactions
• Update and maintain customer part lists
• Track performance targets, update shipment information and physical status
• Research duty, tax and billing issues/ discrepancies raised by internal and external customers
• Undertake best practices and quality audits to ensure adherence to set quality, accuracy and timeliness of activities
• Gather and collate data to draft reports and updates for performance monitoring to support other team members
• Achieve compliance with established regulations and ensure proper usage of customs processes and policies
• Resolve recurring issues faced during delivery as per defined processes, systems and methods
• Research, identify and obtain the permits, licenses, and certificates required for customs clearance and general customs formalities
• Advice customers on legal (e.g. trade compliance – shipments to sanctioned countries) and customs topics
• Contact customs authorities
• Assist with customs inspections of excise goods when necessary to ensure compliance with all relevant laws.
• Ensure that excise goods are not released until the appropriate duties are paid or deferred in compliance with regulations.

Qualifications & Key Requirements:

Education Level:

• Vocational/Specialized/Technical/Certification

Experience Level:

• More than 2 years