Requirements

• Matric (grade 12) certificate (Essential)
• Degree in Communication/ Marketing or equivalent relevant qualification (Essential)
• Project Management Course (Essential)
• Registered with the Association for Proposal Management Professional (APMP) (Desirable)
• 5 – 8 years’ experience in a Tender Fulfilment role, of which 3 years’ experience should be in the medical industry (essential)
• 3 – 5 years’ experience in a Marketing or Sales role (essential)
• 2 – 3 years’ experience people management (essential)
• Work after hours and weekends when required
• Procurement processes: understanding of procurement procedures (i.e., including sourcing, tendering, evaluation, negotiation, and contract management)
• Legal and regulatory compliance: knowledge of relevant laws, regulations, and policies governing tendering processes, including procurement legislation and industry standards
• Market analysis: understanding of market dynamics, trends, and pricing strategies relevant to the industry
• Financial analysis: costs, budgets, and financial implications of tender proposals, including pricing strategies and risk assessment
• Bid management: knowledge of bid management processes, including proposal writing, documentation requirements, and submission procedures
• Project management: understanding of project management principles and methodologies
• Flexible working hours: Be prepared to work after hours and on weekends when required to meet tender deadlines and business needs
• Aesthetic and professional presentation: Work with designers and other suppliers to ensure tenders look professional and are aesthetically appealing
• Quality packaging: Ensure packaging is sourced and of the best quality and latest trends so that our submissions compete on every level with our competitors
• Event coordination: Work with vendors and other stakeholders to ensure in-person and virtual site visits are conducted according to best practices and utilising the latest technology advancements at the most cost-effective price
• Stakeholder management: Work with Joint Venture partners, subcontractors, C-suite Executives, Subject Matter Experts to deliver a compelling sales pitch throughout the sales cycle

Duties & Responsibilities

PROCESS

• To identify new business opportunities and coordinate submission of quality proposals and tenders
• Responsible for ensuring the compliance of tender responses, documentation and submissions (i.e., searching for opportunities, analysing requirements, preparation of content, obtaining relevant information) and fulfilling tender requirements
• Assist with the coordination of events in support of business development objectives
• Conduct research and keep abreast with the latest developments in the field to enhance continuous improvement
• Manage the maintenance of all resources to successfully deliver on tender requirements, website submissions, and electronic communication
• Maintain the accuracy of database registrations by systematically updating them with the latest company information, ensuring that all entries reflect the most recent changes and developments within the organisation
• Maintenance of electronic templates and documents (i.e., company documents, tender templates, presentation templates) 
• Manage the content repository and ensuring all content is accurate, accessible, and up-to-date
• Achieve project objectives by thoroughly planning and employing robust management techniques to ensure smooth execution 
• Work with designers and other suppliers to ensure tenders look professional and are aesthetically appealing
• Ensure packaging is sourced and of the best quality and latest trends so that our submissions compete on every level with our competitors
• Work with vendors and other stakeholders to ensure in-person and virtual site visits are conducted according to best practices and utilising the latest technology advancements at the most cost-effective price

CLIENT

• Build and maintain relationships with clients and internal and external stakeholders
• Deliver on service level agreements applicable to clients and internal and external stakeholders to ensure that client expectations are managed
• Make recommendations to improve client service and fair treatment of clients within area of responsibility
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
• Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery
• Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes

PEOPLE

• Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity
• Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness
• Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members
• Execute effective workforce planning practices to ensure that staffing requirements are accurately forecasted
• Identify employee growth and development needs and schedule interventions to enable ongoing development, training and personal growth
• Effectively manage performance within the team to ensure business objectives are achieved
• Encourage innovation, change agility and collaboration within the team

FINANCE

• Identify solutions to enhance cost effectiveness and increase operational efficiency
• Implement and provide input into governance processes, systems and legislation within area of specialisation
• Escalate unresolved policy and governance compliance issues via appropriate channels for investigation and resolution purposes
• Provide input into the risk identification processes development and communicate recommendations in the appropriate forum