The successful candidate will be responsible for the following key performance areas:

• Support and provide training and capacity building on the domestic settlement system.
• Support risk management and compliance for the domestic settlement system.
• Support cost recovery for the domestic settlement system.
• Implement, monitor and report on service level agreements with system participants, domestic clearing and settlement operators as well as other stakeholders. 
• Develop and maintain the business procedures and processes relating to the domestic settlement system.
• Build and maintain business relationships with system participants, domestic clearing and settlement operators as well as other stakeholders.
• Provide support to system participants, domestic clearing and settlement operators as well as other stakeholders on the regional settlement system.
• Perform testing on the domestic settlement system according to the system test framework. 
• Perform a supervisory role for the domestic settlement system according to the shift roster. 
• Collate and produce information for the operational report on the domestic settlement system. 
• Conduct research to ensure alignment with best practice.
• Supervise business continuity planning (BCP) test coordination and execution for the domestic settlement system and its participants.
• Coordinate and execute project, change, operational and business analysis activities (e.g. identify deliverables, determine scope of work and identify tasks) to develop and maintain the domestic settlement system.

Qualifications

To be considered for this position, candidates must be in possession of: 

• the minimum of an Honours degree (NQF 8) in Economics, Financial Management or Information Technology (IT), or an equivalent qualification; and
• the minimum of five years’ experience in the banking, financial services or payment system environment.

The following would be an added advantage:

• knowledge of real-time gross settlement (RTGS) systems.

Additional requirements include:

• knowledge of the national payment system; 
• knowledge of research methodologies; and
• knowledge of payment system messaging standards; 
• analytical skills;
• decision-making skills;
• proven problem-solving skills; 
• strong verbal and written communication skills. 
• being results-driven;
• the ability to work independently;
• strong experience in risk management;
• experience in project management; 
• experience in stakeholder management;