Detailed description

The successful candidate will be responsible for the following key performance areas:

• Respond to unplanned system outages by investigating, troubleshooting and remediating.
• Maintain user access as per the User Access Management Policy.
• Securely install and administer the database to enhance the resilience, redundancy and continuity thereof.
• Provide first-level database support to end users in all departments, including proactive preventative maintenance and upgrades of the database management system.
• Schedule database backup and design recovery plans and procedures.
• Stay abreast of industry database developments and best practices and apply these where relevant
• Provide technical input (technical diagrams, technical procedures and work instructions) on the development of knowledge base articles to preserve technical knowledge.
• Produce monthly database reports in line with business requirements.
• Establish and maintain stakeholder relationships with vendors to ensure the efficient running of the database management systems.

Qualifications

Job requirements

To be considered for this position, candidates must be in possession of:

• a minimum of a National Diploma in Information Technology (IT) (NQF 6) or an equivalent qualification;
• database administrator certification; and
• 2-5 years of database-related experience.