Accelerate Orientation Management Trainee – Protea Hotel by Marriott Durban Umhlanga needed at Marriott International

JOB SUMMARY

• During the Orientation year, Hospitality Management Trainees work in all the different departments of the hotel and Professional Cookery Trainees work in all the different sections that form part of, or contribute to, a hotel kitchen operation. 
• This is to gain practical insight into hotel operations and to decide whether to apply for the 3-year long program.
• Orientation Trainees are required to follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards.
• Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 5kg without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.

CANDIDATE PROFILE 

EDUCATION AND EXPERIENCE

• Must be a South African citizen by birth
• Must be between the ages of 18 and 22; and not turn older than 22 in the year being applied for
• Matric (Grade 12) certificate or equivalent accredited NQF or NCV Level 4 qualification
• Must have passed all 7 Matric (Grade 12) subjects; preferably each subject must be achieved at 50% and higher
• Candidates that do not meet the required Matric results will be reviewed on a case by case basis
• Only applicants that do not have any post Matric / NQF 4 / NCV 4 qualifications will be considered

DOCUMENTATION TO BE UPLOADED AS PART OF THE APPLICATION

• Matric Certificate and/or Statement or Results (if currently in Matric, please submit your September report card)
• Curriculum Vitae
• Cover letter outlining the reasons for wanting to apply