Accommodation and Reception Supervisor Job at Club Med

You are

• Sociable, you know how to connect with our guests and build a trusting relationship.
• Helpful and attentive, finding the right solution for all our guests.
• Multilingual, you master at least two languages and are comfortable with international guests.

You will

• Be assigning the rooms according to the sales contract by optimising the bed occupation, the meals and the transfers
• Edit the occupation expectations and communicate them to the services of the Village
• Prepare the arrivals/departures and relay the information to all the services in the Village
• Put at the disposal of the Front Office list of rooms availability, transfers …
• Stimulate local sales, and ensure the follow up and control (B&B, meals, transfers)
• Distribute all financial information to the financial service (number of clients, arrivals/departures, local sales…)
• Respond to the comments and particular enquiries from our clients
• Applicate Club Med standards and respect hygiene and security procedures
• Assign and train the receptionists in their daily tasks