Account Manager (Ecommerce) – Longmeadow needed at ACDC Dynamics SA

Job title : Account Manager (Ecommerce) – Longmeadow

Job Location : Gauteng, Johannesburg

Deadline : May 22, 2024

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Description

  • The Account Manager is assigned to set group customers where the individual is tasked to maintain and develop business.
  • By taking ownership of the accounts, improving ACDC Dynamics interest in the allocated customer base and facilitating the sales process between ACDC Dynamics and the customer.
  • Through interactions with the clientele achieve agreed upon targets and implement ACDC Dynamics business initiatives. 
  • Find and capitalize on new product opportunities and reach out to prospective Marketplaces to work with ACDC Dynamics. 
  • Analyze current marketplace and provide accurate feedback on important market activities and provide sufficient feedback in weekly sales meetings. 
  • Executing sales strategies and implementation throughout customer base. 
  • Managing employer’s expectations, client relationships and providing these with excellent service and support always. 
  • Assist as and when required at management discretion. 
  • Required to attend ad hoc training sessions weekly. 
  • Quoting and invoicing to customers.  
  • Be the primary point of contact for account inquiries, issues, and escalations.  
  • Monitor account performance metrics and proactively identify areas for improvement.  
  • Work with Internal Sales: E-commerce to ensure that all orders are placed within the adequate turnround time, and repairs/returns are processed to the satisfaction of both the end user and the marketplace it sold from.   
  • Work within the agreed conditions and SLAs of each Marketplace.  
  • Work with Marketing to get acceptable images for new E-commerce listings.  
  • Work alongside marketplaces to drive sales through promotions and specials.  
  • Regularly update, send and upload relevant spreadsheets to ensure that the Marketplaces are using the latest stock and pricing data.   
  • Optimize product titles, descriptions and specifications and images to ensure they are both accurate and desirable to potential customers.   
  • Update pricing on databases Daily / Weekly. 

Requirements

  • Grade 12/Matric.
  • Tertiary qualification in electrical engineering would be highly advantageous.
  • Minimum of 5 years of sales experience within the electrical industry.

How to Apply for this Offer

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