Account Manager Job at Publicis Groupe

Overview

• We’re looking for an experienced and passionate Account Manager to join our team. You will need to be able to hit the ground running from day one, be a self-starter and drive excellence.
• The Account Manager plays an essential role in servicing the Client by ensuring timeous and accurate execution of briefs, project management of all jobs and the management and tracking of all finances (processing CE’s, billing PO’s, weekly reporting).
• Attention to detail and strong administrative skills are therefore a critical success factor and requirement for this role.

Responsibilities

• Manage TTL campaigns (with a predominantly digital focus) and communication on a day-to-day basis (from start to finish with little minimal senior supervision)
• Manage client expectations and service delivery by being a focal point for day-to-day interaction
• Master client business and relationships to be a client partner, indispensable to their business, ensuring longevity and partnership
• Understand the client, strategy and agency process in order to deliver efficiently and to the highest quality
• Full ownership of your projects, taking accountability for all work presented and delivered
• Support your Account Director and Business Unit Director in driving and meeting all financial targets
• Empower your seniors with the correct information to ensure that they correctly support you and the client
• Honest conversations with your client to enable your team to deliver excellence and you create trust through positive outcomes
• Be a strategic partner to your clients, enabling you to guide and drive better work, better business conversations, and build business
• Maintain the integrity of the creative strategy and work throughout the campaign
• Ability to manage different personalities and always strive to get the best out of each individual
• Keep abreast of industry trends (broad communication trends and client competitor work) in order to add additional value to your client’s business

Qualifications

• Relevant tertiary qualification in Marketing / Business Communications
• Minimum 3 years working experience as an Account Executive or Account Manager with 1 year in an Advertising Agency (or in a similar environment i.e. Publishing)
• Proficient in MS Office (i.e. Word / Excel / PowerPoint etc.)
• TTL & Digital experience is essential (well versed in Digital)
• Experience working on Chase
• A good command of the English language (both verbal and written)
• Strong presentation skills
• Strong administrative and organisational skills
• Strong numerical skills (financial & budget management experience)
• Strong multitasking skills (ability to work on more than one brief at any given time)
• Managing the expectations of multiple stakeholders seamlessly to deliver according to brief, strategy and to the highest standard