Account Manager needed at Hogarth

The role

• Our Account Managers (AM) deliver end-to-end project management, ensuring work is completed on time, within scope and on budget. AMs partner with Client Delivery Teams, production counterparts and clients, managing client relationships and coordinating production activities to ensure smooth and high-quality delivery.

Key areas of responsibility:

• Act as a key day-to-day contact for Clients across assigned projects.
• Maintain strong understanding of client needs to ensure high satisfaction.
• Manage timelines, deliverables and expectations across Client Delivery teams.
• Track projects and scopes to ensure delivery on time and within budget.
• Provide structured status updates, scope definitions, and escalation when needed.
• Collaborate with Client Delivery Teams, Production and Finance.
• Manage small-to-medium projects from initiation through completion.
• Maintain accurate task lists, timelines, risk registers, trackers and reports.
• Identify project risks and escalate to Senior Account Manager or Client Delivery leadership as required.
• Ensure project quality meets Hogarth standards.
• Liaise with clients and suppliers to obtain schedules, briefs, assets and specifications.

Financials:

• Own project budgets and track costs throughout the project lifecycle.
• Manage financial reporting, billing and reconciliation of estimates to actuals.

Requirements:

• Experience in project or client management within an integrated agency environment.
• Understanding of key production and creative processes across digital, social, video and content.
• Ability to manage projects with multiple components, delivering on time and on budget.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office and project management tools such as JIRA, Smartsheet or Trello.
• A curiosity and foundational understanding of AI and its application.