Job title : Account Manager – Sandton
Job Location : Gauteng, Johannesburg
Deadline : August 04, 2024
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Responsibility
- Identifying and acquiring new SMB customers to understand their technology requirements, and solutions to meet their unique business goals.
- Upsell & cross-sell to existing SMB customers via base campaigns.
- Achieve monthly & quarterly unit sales and revenue targets across MacBooks, iPads and iPhones.
- Manage an efficient sales pipeline and ensure pipeline conversion.
- Ensure efficient management of sales processes, increase lead to opportunity and opportunity to sale conversion rates and manage customer updates and feedback.
- Managing new and existing SMB accounts, telephonically and via email, while ensuring their satisfaction with our products & services and identifying opportunities for upselling or cross-selling.
- Providing expert advice to any existing and new SMB customers.
- Implement own Lead generation campaigns.
- Ensure regular communication and meetings with existing SMB base & potential SMB customers.
- Nurturing and growing relationships with SMB customers, acting as a point of contact for any issues or queries, and addressing concerns promptly, fostering trust and loyalty.
- Maintaining accurate records, tracking performance metrics on existing accounts and SMB sales including but not limited to sales forecasts, pipeline, lead management reports, etc.
- Update Salesforce timeously with lead and opportunity status.
- Monthly and Quarterly Sales Performance review presentations.
- Manage the internal processes end-to-end that are part of the delivery chain for the customer to ensure exceptional customer experience.
Required skills and qualifications
- Completed Matric
- Minimum 4 years Direct Sales or account management experience in the Technology ICT / Telecoms Industry.
- Minimum 2 years business to business sales experience
- Excellent solution selling, relationship, and administrative skills.
- Experience and knowledge in business-to-business (B2B) sales including negotiating and securing B2B deals.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
- Sales / Retail / Business Development jobs
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