MINIMUM SKILLS AND KNOWLEDGE REQUIRED

• Standard 10 / Grade 12 or equivalent will be preferred.
• Minimum of 1 years’ experience in a similar position and / or environment.
• Ability to communicate in English, both verbal and written.
• Basic computer skills (MS Office).

BEHAVIOURAL DIMENSIONS REQUIRED

• Honest and hardworking
• Ability to multitask.
• Ability to work efficiently in a highly pressurised environment.
• Meticulous attention to detail.
• Good sense of urgency.

BRIEF DESCRIPTION OF KEY PERFORMANCE AREA

• Provide comprehensive administrative support to the Operations Manager for the branch network.
• Compile and manage various control spreadsheets using Excel, ensuring timely feedback.
• Ensure seamless execution of delegated tasks and projects from initiation to completion, meeting all deadlines.
• Assist in organising travel arrangements and liaise with suppliers for branch event launches.
• Report system issues to the development department and follow up on resolutions.
• Act as the primary contact for day-to-day courier issues, addressing delays or missing packages.
• Manage showroom stock orders and oversee branch stock control, including conducting stock takes with the respective branch seniors.
• Assist with rollouts of staff wellness campaigns and assist in facilitating team-building activities.
• Collaborate with the marketing department on projects.
• Handle branch procurement requirements efficiently.
• Review monthly branch compliance and participate in audits with the assistance of branch seniors.
• Assist in monitoring the branch budgets for reporting.
• Monitor surveillance cameras across 11 branches and generate detailed activity reports.
• Always maintain strict confidentiality.