Key Performance Areas

• Plan maintenance schedule
• Call customers
• Generation of quotes
• Costing of jobs
• Update invoices and technician sold hours
• Responsible for keeping up to date and accurate records
• Responsible for accurate filling of Service documents
• Process credits
• Resolve queries
• Responsible for monthly invoicing
• Responsible for ordering of PPE where required
• Adherence to any reasonable instruction
• Up to date and accurate creditors, including suggested vendor payments, issuing of recons and remittances and journals for payments made
• Up to date and accurate record keeping on a monthly basis
• Book and organize payment for travel and accommodation
• Administer the switchboard on time and message team accordingly
• Manage Branch cash – all tills are emptied nightly and place in a safe
• Daily cash up drawn from the system and verified against monies received
• Monies banked accordingly
• Branch Debtors – Monthly forecast on Debtors payment receiving
• Daily, correct and accurate split of payments received on Bank statement
• Accurate applying of payments posted by HO on system
• Debt collecting
• Debtor enquiring
• Create and post orders for all courier invoices
• Create orders for w/goods sold by sales personal
• Order and distribute office supply orders on a monthly basis
• Purchase staff refreshments & cleaning products and allocating it to the correct GL`s
• Complete credit card expenses on a monthly basis.
• Create orders for Demo Requests and assessments of second-hand tractors for whole goods
• Printer readings for Nashua on a monthly basis
• Register warranties of new tractors sold on Agconet
• Maintain a safe working environment (according to safety policy and procedures)
• Effective self-management and performance ownership
• Adherence to any reasonable instruction

Qualification, Experience and Competencies

Minimum Qualification

• Grade 12

Minimum Experience

• Administrative experience – minimum 4 years
• A technical background will be an advantage
• Experience in a Service background an advantage

Competencies

• Self-starter with high level of initiative taking
• Results/action oriented
• Flexible and adaptable
• Effective analysis of data
• Attention to detail
• Customer service orientation
• Effective verbal and written communication skills
• Effective interpersonal relationships
• Computer literate – MS Office
• SAP knowledge
• Team player
• Diligent
• Ability to work under pressure
• Good admin skills