Key Perfromance Area

• Manage data in spreadsheets and reports
• Ensure leads are accurately allocated and distributed to maximise ROI and conversions
• Allocations of agent funds daily and updating of reports
• Keep records and reports up to date
• Organise and schedule meetings with relevant stakeholders
• Handle technical issues in area of expertise
• Carry out clerical duties, including answering phones and preparing documents
• Maintaining knowledge of current laws affecting insurance policies and practices in order to ensure compliance with all regulations
• Operational System administration

Maintain up-to-date knowledge of all products, services, and procedures

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate consistent application of internal procedures
• Plan and prioritise, demonstrating abilities to manage competing demands
• Demonstrate abilities to anticipate and manage change
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs

Requirements

Minimum Academic, Professional Qualifications & Experience required for this position

• Grade 12
• Bachelor’s degree in business administration or a related field
• Working knowledge of system software
• Minimum 2 – 3 years of experience in a Sales environment
• Proven experience as an administrator or similar role