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Administrator – Accounts Receivable CONTRACT needed at MTN

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Job title : Administrator – Accounts Receivable CONTRACT

Job Location : Gauteng, Roodepoort

Deadline : January 18, 2025

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Responsibilities

The Administrator, Accounts Receivables is accountable across the below areas:

Self-Leadership and Management:

  • Able to work in a team
  • Responsible for self-learning and development with guidance from Manager
  • Ensure an ‘MTN centric’ and a partnership approach to develop strong relationships with other working groups
  • Ensure effective communication across the MTN BOOST and working groups on an ongoing basis
  • Has accountability.
  • Shows the willing to grow and take on new tasks.
  • Work well on their own.
  • Attention to detail

MTN BOOST Operational: 

  • Resolve operational issues
  • Escalate issues and requests, as required

Operational Delivery:

Customer Invoicing 

  • Create and submit sales invoices for execution and validation within the ERP system 
  • Follow up and resolve any failed lines on the invoices 
  • Create/Initiate the necessary accounting on the ERP system for the invoices processed 
  • In line with the accounts receivable policy, create manual invoices for adhoc transactions upon request and publish approved invoices as per the defined timelines (Service Level Agreements) 

Invoice credit 

  • Obtain the supporting documentation (invoice, delivery note etc.) in support to a request for credit 
  • Upon request, create and publish a credit memo (including justification) in line with the defined timelines (Service Level Agreements) and the accounts receivable policy defined 

Accounts Payable/Accounts Receivables Netting 

  • Configure netting of both the parties in the system based on defined contracts between the parties
  • Draw the netting report from the system, identifying the transactions that can be netted 
  • Create Accounts Payable / Accounts Receivables netting vouchers in line with the invoices that have been identified for netting  

Credit Management 

  • Extract credit exposure report on periodic basis and perform an initial identification of areas for further investigation 

Upon request, obtain the required information to assess the credit limit of a customer. The information could include: 

  • Payment trends 
  • External credit reports 
  • Trading history 
  • Any other relevant information 

Manage Collections, Cash Application and Cash Reconciliation 

  • Capture cash receipt transactions on the ERP based on the collection reports received from the collection service centres and post receipts to the appropriate accounts. Discrepancies should be followed-up in line with the requirements of the service level agreement 
  • Run age analysis and review balances to identify items for follow-up 
  • Follow up on outstanding balances in line with the credit management policies of the respective Opcos e.g. send dunning letters, contact customers etc. 
  • Identify and recommend additional follow-up 
  • Block customers in the system in line with an approved request and the credit management policy 
  • Calculate provision for bad debt and actual bad debts based on ageing report and credit management policy 
  • Write-off bad debts in line with the required approval received and credit management policy

Commission Management 

  • Pull out the commission calculation reports and verify the commission calculation received 
  • Provide reports to Manager, AR on completion of review 

Revenue Accounting 

  • Prepare general ledger journal on a monthly basis in line with the revenue line items agreed and based on the revenue reports and reconciliations provided by the Opcos and performed by the Supervisor, AR  
  • Identify and make corrections/provisions as required on the revenue accounts by review of the GL accounts and considering organisation credit policy 
  • Obtain approval from Manager, AR for corrections/provisions made on the revenue accounts 
  • Account for the unbilled portion of post-paid revenue in line with the revenue reports provided by OpCos
  • Account for Interconnect/Roaming revenue and cost in line with relevant approvals 

Manage Queries and Dispute 

  • Receive, validate and classify (per the classification framework) and resolve the queries from customers (e.g. credit note, refund etc.) 
  • Request and manage feedback to the customers based on the queries raised 

Governance:

  • Execute day to day operations, and participate and provide inputs in ad-hoc meetings
  • Resolve SSH operational issues, and escalate issues and requests as required

Reporting:

  • Report to supervisor with regular progress updates within sub-division and in accordance with the measurement metrics set by the organisation

Qualifications

Education:

  • Diploma in commerce; tertiary qualification preferred
  • Fluent in English with the ability to communicate and describe complex technical solutions in easy to understand concepts

Experience: 

  • Experience/ understanding of Oracle fusion modules (preferred)
  • 1-2 years of relevant working experience in accounts receivables operations
  • Working knowledge of MS Office (Word, Excel, and Outlook)
  • Understanding of accounts receivable processes
  • Advance excel
  • Power point (1-2 year)
  • Reconciling data from different systems.

Competencies:

Functional Knowledge: 

  • Essential knowledge:
  • Strong understanding of Accounts receivables functional concepts, processes 
  • Desired knowledge:
  • Aware of cross functional processes
  • Aware of MTN policies and procedures
  • Aware of continuous improvements plans
  • Understands and creates basic reports

Leadership Qualities

  • Aware of teams goals and activities
  • Aware of the immediate stakeholders and reporting structure
  • Focusses on self-development by taking advantage of learning opportunities
  • Familiar with innovative approaches used in current procedures
  • Essential skills:
  • Understands stakeholder requirements and manages escalations from internal stakeholders
  • Facilitates conversations on self-development; aids in coaching and mentoring
  • Involved in ideation and implementation of unique solutions

Behavioural Qualities 

  • Essential Skills:
  • Possesses problem solving skills, probing information and assumptions to establish facts 
  • Accepts responsibility for one’s own work and, where applicable, the work of others and seeks to drive accountability 
  • Presents information and communicates in a simple manner to address concerns of team members
  • Adjusts own behaviour to work efficiently within the team in a positive manner and endures ambiguity or uncertainty

Desired Skills:

  • Individual contributor with self-belief and has occasional requirement for collaboration
  • Displays honesty and truthfulness to oneself and others and builds trust among the team
  • Faces and resolves difficulties with a positive attitude
  • Encourages and supports team members and strives towards a caring and respectful work environment

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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