Administrator – Accounts Receivable CONTRACT needed at MTN
Job title : Administrator – Accounts Receivable CONTRACT
Job Location : Gauteng, Roodepoort
Deadline : January 18, 2025
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Responsibilities
The Administrator, Accounts Receivables is accountable across the below areas:
Self-Leadership and Management:
- Able to work in a team
- Responsible for self-learning and development with guidance from Manager
- Ensure an ‘MTN centric’ and a partnership approach to develop strong relationships with other working groups
- Ensure effective communication across the MTN BOOST and working groups on an ongoing basis
- Has accountability.
- Shows the willing to grow and take on new tasks.
- Work well on their own.
- Attention to detail
MTN BOOST Operational:
- Resolve operational issues
- Escalate issues and requests, as required
Operational Delivery:
Customer Invoicing
- Create and submit sales invoices for execution and validation within the ERP system
- Follow up and resolve any failed lines on the invoices
- Create/Initiate the necessary accounting on the ERP system for the invoices processed
- In line with the accounts receivable policy, create manual invoices for adhoc transactions upon request and publish approved invoices as per the defined timelines (Service Level Agreements)
Invoice credit
- Obtain the supporting documentation (invoice, delivery note etc.) in support to a request for credit
- Upon request, create and publish a credit memo (including justification) in line with the defined timelines (Service Level Agreements) and the accounts receivable policy defined
Accounts Payable/Accounts Receivables Netting
- Configure netting of both the parties in the system based on defined contracts between the parties
- Draw the netting report from the system, identifying the transactions that can be netted
- Create Accounts Payable / Accounts Receivables netting vouchers in line with the invoices that have been identified for netting
Credit Management
- Extract credit exposure report on periodic basis and perform an initial identification of areas for further investigation
Upon request, obtain the required information to assess the credit limit of a customer. The information could include:
- Payment trends
- External credit reports
- Trading history
- Any other relevant information
Manage Collections, Cash Application and Cash Reconciliation
- Capture cash receipt transactions on the ERP based on the collection reports received from the collection service centres and post receipts to the appropriate accounts. Discrepancies should be followed-up in line with the requirements of the service level agreement
- Run age analysis and review balances to identify items for follow-up
- Follow up on outstanding balances in line with the credit management policies of the respective Opcos e.g. send dunning letters, contact customers etc.
- Identify and recommend additional follow-up
- Block customers in the system in line with an approved request and the credit management policy
- Calculate provision for bad debt and actual bad debts based on ageing report and credit management policy
- Write-off bad debts in line with the required approval received and credit management policy
Commission Management
- Pull out the commission calculation reports and verify the commission calculation received
- Provide reports to Manager, AR on completion of review
Revenue Accounting
- Prepare general ledger journal on a monthly basis in line with the revenue line items agreed and based on the revenue reports and reconciliations provided by the Opcos and performed by the Supervisor, AR
- Identify and make corrections/provisions as required on the revenue accounts by review of the GL accounts and considering organisation credit policy
- Obtain approval from Manager, AR for corrections/provisions made on the revenue accounts
- Account for the unbilled portion of post-paid revenue in line with the revenue reports provided by OpCos
- Account for Interconnect/Roaming revenue and cost in line with relevant approvals
Manage Queries and Dispute
- Receive, validate and classify (per the classification framework) and resolve the queries from customers (e.g. credit note, refund etc.)
- Request and manage feedback to the customers based on the queries raised
Governance:
- Execute day to day operations, and participate and provide inputs in ad-hoc meetings
- Resolve SSH operational issues, and escalate issues and requests as required
Reporting:
- Report to supervisor with regular progress updates within sub-division and in accordance with the measurement metrics set by the organisation
Qualifications
Education:
- Diploma in commerce; tertiary qualification preferred
- Fluent in English with the ability to communicate and describe complex technical solutions in easy to understand concepts
Experience:
- Experience/ understanding of Oracle fusion modules (preferred)
- 1-2 years of relevant working experience in accounts receivables operations
- Working knowledge of MS Office (Word, Excel, and Outlook)
- Understanding of accounts receivable processes
- Advance excel
- Power point (1-2 year)
- Reconciling data from different systems.
Competencies:
Functional Knowledge:
- Essential knowledge:
- Strong understanding of Accounts receivables functional concepts, processes
- Desired knowledge:
- Aware of cross functional processes
- Aware of MTN policies and procedures
- Aware of continuous improvements plans
- Understands and creates basic reports
Leadership Qualities
- Aware of teams goals and activities
- Aware of the immediate stakeholders and reporting structure
- Focusses on self-development by taking advantage of learning opportunities
- Familiar with innovative approaches used in current procedures
- Essential skills:
- Understands stakeholder requirements and manages escalations from internal stakeholders
- Facilitates conversations on self-development; aids in coaching and mentoring
- Involved in ideation and implementation of unique solutions
Behavioural Qualities
- Essential Skills:
- Possesses problem solving skills, probing information and assumptions to establish facts
- Accepts responsibility for one’s own work and, where applicable, the work of others and seeks to drive accountability
- Presents information and communicates in a simple manner to address concerns of team members
- Adjusts own behaviour to work efficiently within the team in a positive manner and endures ambiguity or uncertainty
Desired Skills:
- Individual contributor with self-belief and has occasional requirement for collaboration
- Displays honesty and truthfulness to oneself and others and builds trust among the team
- Faces and resolves difficulties with a positive attitude
- Encourages and supports team members and strives towards a caring and respectful work environment
How to Apply for this Offer
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