Key Accountabilities and Responsibilities 

The ideal candidate should be able to fulfil and perform the following key accountabilities and responsibilities: 

• Establish positive relationships with stakeholders, aligning them with the Chamber’s Terms of Reference and its skills development mandate as outlined in the merSETA Annual Performance Plan. 
• Foster a supportive environment enabling Chambers to actively participate in skills development within their sectors through collaborative efforts with relevant parties. 
• Conduct orientation sessions for new Chamber members, disseminating information on knowledge development opportunities and resources across Chambers. 
• Ensure meetings adhere to the annual schedule. 
• Process requisitions for necessary data for online meeting connectivity. 
• Process travel and accommodation requisitions for delegates to attend in-person meetings. 
• Provide meeting records of Chamber Committee meetings. 
• Sound, effective, and efficient administration of all records and information including to enable easy accessibility, accuracy, and comprehensiveness of information 
• Administer the budget, including re-allocations, and handle invoices against set Chambers budget 
• Share information regarding merSETA products and services and events to Committee Members and stakeholders. 
• Ensure the activities of Chamber Committees adhere to merSETA policies, procedures, and Chamber Terms of Reference. 
• Provide input into the Chamber Unit budgets’ funding commitments and disbursement rates. 
• Identify and record active Chamber research and/or innovation project risks. 
• Provide outcome of unit related projects for all audit related measures. 
• Process Unit Commitment Schedules, ensuring payments align with the Memorandum of Agreement (MoA). 
• Update Personal Developed Plans ensuring alignment to building both the individual and merSETA. 
• Implement and manage individual Personal Development Plans (PDPs) to fulfil the unit’s mandate and showcase the abilities needed to excel in performance. 
• Continuously track, monitor, and measure individual performance against set standards and performance targets 
• Effective utilization of best practice and up-to-date knowledge to continuously support service delivery and improve performance 
• Professional visible representation of the merSETA, ensuring all behaviours and conduct are aligned with the merSETA values 
• Ensure effective, professional communication and dialogue with all Stakeholders, Direct report, Management, Staff & external Stakeholders 
• Effectively plan and execute ad hoc tasks 

 Qualifications, Experience, Knowledge and Skills 

• Relevant NQF level 6 qualification in Business Administration, Public Administration, or a related field 
• NQF Level 7 qualification or higher in Business Administration, Public Administration, or Company Secretariat, or a related field is advantageous 
• A minimum of 1 year experience in an administrative or office support role in a SETA environment 
• 2 years or more experience in an administrative or office support role in a SETA environment is advantageous 
• Knowledge of Labour Market Trends 
• Customer Service Orientation Skills 
• Technical Skills and Competence 
• Attention to Detail Skills and Concern for Excellence 
• Collaboration Skills 
• Communication Skills