Administrator: Commercial Back Office needed at BCX

Core Description

• This role involves handling a variety of tasks to assist the various teams in meeting their targets and providing excellent customer service.
• Support all activities across all contributing functions in the formulation, collation and timely submission of orders, deliveries and invoicing to customers.

Key Deliverables / Primary Functions

• Conduct a daily check of Stock Report to follow up Equipment received and ready for Delivery to Customer or already delivered to customer and ready for Invoicing (DDTC).
• Monitor Partial Deliveries and query if customer will accept partial delivery and partial payment.
• Submit requests to Billing COE for processing on SAP.
• Request deliveries and invoicing.
• Assist with equipment that is returned from customers & must be credited.
• Investigate orders that have not been invoiced.
• Process and check that documentation for orders is processed accurately and timeously, ensuring all details are correct before submitting to the relevant departments.

Core Functional Skills & Capabilities

• SAP Tools and Platforms
• Understanding Back-to-Back Sales Process
• Microsoft Excel
• Attention to detail
• Billing Methodologies

Core Behavioural Competencies

• Job Match
• Coping with pressures & setbacks
• Planning & Organising
• Working with people
• Following instructions & procedures
• Delivering Results & Meeting customer expectations

Minimum Qualifications

• NQF 4: Grade 12 National Diploma
• Additional Education -Preferred /Advantage

Experience

• 2 years relevant experience in invoicing/deliveries and processing of orders

Certifications

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

• Span of Control 0

Level of Engagement

• Engagement will all levels within the organisation, internal and external to the business.

Special Requirements / Employment Condition

• Ability to work extended /long hours as and when required

Workplace / Physical Requirements

• Hybrid Remote Worker
• Non-Billable