1 month ago
Job title : Administrator: Studio Bookings (Eastern Cape)
Job Location : Eastern Cape, Port Elizabeth
Deadline : September 02, 2024
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MAIN PURPOSE OF POSITION
- To effective and efficient provide office administration, office support function and scheduling / marketing of facilities in order to ensure optimum utilization of facilities/ resources, efficient office environment in support of SABC Radio and Regional Technology Operations.
KEY ACCOUNTABILITIES
- Provide to operational submissions to Line Manager with regard to Business Unit Strategy input in alignment with the Corporate Plan and the Target Operating Model.
- Contribute to Opex and Capex Plans
- Investigate and interpret business requirements in accordance to functional requirements, workflows and international best practises
- Updated record system and easily retrievable administrative records in accordance with SABC standards
- Accurate office administration in accordance with instructions and relevant SOP’s/ procedures
- Accurate consolidation and/or compilation and submission of statistics / information as per Management request
- Prompt and courteous attending to visitors according to Protocol on receiving quests
- Office support duties such as faxing, photocopying, binding, laminating, CD-writing etc performed in accordance with instructions
- Minutes a true reflection of decisions taken at meetings & all minutes approved
- Correct levels of supplies at all times
- In time and accurate information to customers as per requirement
- Customer queries/ complaints resolved in accordance with SABC service standards
- Accurate capturing, processing and filing of booking forms as per SABC procedures
- Accurate and in-time scheduling of facilities & resources on ScheduAll and correct tariffs to internal customers as per tariff list
- Pro-forma quotation /invoice correctly prepared and submitted to external customers in accordance with SABC financial policy and in line with booking % growth facility utilization
- Promotional activities executed in line with national marketing strategy/ plan
- Submission of quotes in accordance with SABC financial policy/ procedures
- Promotional material distributed to customers/ potential customers in line with SABC policy
- Incoming and outgoing mail handled as per instructions and in accordance with SABC administrative procedures
- Accurate consolidation and/or compilation and submission of statistics / information as per Management request
- Accurate and in-time reconciliation of telephone accounts
- Prompt attending to incoming telephone calls and accurate capturing and communication of messages
- Events & functions coordinated in accordance with SABC standards
- Accurate and in-time scheduling of facilities & resources on ScheduAll and correct tariffs to internal customers as per tariff list
- Correct coordination of material e.g. scripts, CD’s, tapes with production team as per customer instruction
- Pro-forma quotation /invoice correctly prepared and submitted to external customers in accordance with SABC financial policy and in line with booking
- Monthly and ad hoc submission of reports, statistics & information as per Management request % growth facility utilization
- Promotional activities executed in line with national marketing strategy/ plan
- Effective coordination of sales presentations in accordance with marketing/ sales best practice
- Submission of quotes in accordance with SABC financial policy/ procedures
- Accurate identification and in time provision of customer facility requirements
- Effectively identify and address customer needs as ‘first of point of contact’ within regional offices
- In time and accurate information to customers as per requirement
- Customer queries/ complaints resolved in accordance with SABC service standards
- Ongoing follow ups to determine customer / stakeholder satisfaction
- Accurate identification and allocation of studio facilities to meet customer requirements
- Accurate capturing, processing and filing of booking forms as per SABC procedures
- In time provision of accurate key information to customer
- Proper liaison with Main Control and other key stakeholders to coordinate technical requirements of bookings.
MINIMUM REQUIREMENTS
- 3-year Diploma in Office Administration (NQF Level 6) or equivalent
- Code B drivers’ licence
- At least 3 years relevant experience in office administration/ office support and basic financial administration as well as broadcast experience
KNOWLEDGE AND SKILLS
- High level of proficiency in using MS Office, ScheduAll and SAP packages
- Physical attributes: Must pass the fitness for work assessment
- Ability to work outside, after hours, weekends, adapt to circumstances and work under pressure.
- Good understanding of SABC broadcast operations
- Good understanding of equipment & facilities within broadcasting production environment
- Knowledge and understanding of sales and marketing best practice
- Knowledge, understanding and application of ScheduAll
- Knowledge, understanding and application of SAP
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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