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Advanced Operational: Service Management Technologies needed at SITA SOC

Contract Research / Data Analysis

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Job title : Advanced Operational: Service Management Technologies

Job Location : Gauteng,

Deadline : August 24, 2025

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Key Responsibility Areas 

  • Align client/user data components with the system requirements and standards. 
  • Provide effective and integrated data management solutions. 
  • Provide inputs towards the compilation of the New Customer URS. 
  • Establish data management procedures to convert the old system to the new system 
  • Complete reference data values on Remedy ARS(ITSM7) 
  • Provide Quality Assurance service 
  • Align client/user data components with the system requirements and standards 
  • Provide Training 
  • Compile Procedure documentation.  

Qualifications and Experience 

  • Minimum:1 – 2-year National Certificate in a relevant discipline / NQF level 5 
  • Experience: 2-year Data cleanup/management. 2-year Data Reporting. 2-year System Support. 

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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