Position Purpose

• To demonstrate the health risk management value provided by the organisation by: -providing client schemes with meaningful strategic health risk management input (health risk management consulting services); and -ensuring that client needs are filtered into the business so that appropriate health risk management tools / services are developed

Experience

• 10 years relevant managed healthcare experience.
• Previous experience interacting at Board level would be an advantage.

Qualifications

• Relevant 3 – 4year degree is a minimum requirement (clinical)
• Professional Membership

Accountabilities

• Compliance and Risk Management:
• Ensure legal and regulatory compliance regarding all functions including but not limited to King IV and International Financial Reporting Standards practices
• Continuous improvement:
• Understand interdependence of different systems and processes in area of specialization and department. Provide specialist input into efficiency, compliance and quality objectives for relevant area. Identify problems and develop and propose solutions to present to appropriate leader or stakeholders
• Drive customer-centricity:
• Manage the relationship between Afrocentric and Client schemes to promote and streamline the financial and operational interests of client schemes and align this with Afrocentric strategy . Serve as a primary spokesperson for the client within the organization and promotes collaborative cooperation towards achieving a collective vision of prosperity of the client. Exercise influence and persuasion in the face of divergent objectives within Afrocentric on behalf of the client -Ensure all client legislative submission requirements are met -Ensure client retention strategies are implemented
• Maintain a high level of inter-departmental understanding in order to deliver on professional excellence
• Continuously increase understanding of client and stakeholder needs, satisfaction and service delivery
• Knowledge management:
• Ensure that adequate knowledge, regarding area of expertise, is shared as required and maintained within the research library. Provide advice and / or training as required. Maintain and develop specialist knowledge
• Operating Model:
• Identifies opportunities and proposes new methods of improving existing operations. Fosters the search for a new approach to conducting business in an environment which provides the resources and communication flow necessary to encourage initiatives and joint projects. Ensure excellence in communication to ensure stakeholders are aware of and understand the objectives of the Board of Trustees -Keep abreast of business and economic environment in which the client and stakeholders operates in. Prepares the Board of Trustees to meet challenges presented by new trends and developments in the industry
• Specialist support to projects:
• Own Specialist knowledge in projects, when required
• Conform to project management disciplines when participating in projects
• Represent department or project on appropriate governance committees

Knowledge:

• Understand and demonstrate agile development life cycles
• Knowledge, application and compliance to relevant legislation and regulations
• Knowledge, application and improvement of policies and procedures