Agent (Collections – Recoveries) Job at Unifi Group

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Job Location : Cape Town, Western Cape, South Africa

Application Deadline : January 15, 2026

Responsibilities: 

  • Recover and manage outstanding debts while maintaining accurate records.
  • Negotiate payment plans and locate clients through various sources.
  • Handle inquiries and complaints with professionalism.
  • Use spreadsheets for tracking and reporting.
  • Collaborate effectively and uphold Unifi’s values.
  • Meet performance goals and deadlines while following company policies.

Requirements:

  • Fluent in English, Afrikaans, isiXhosa (would be an advantage).
  • At least 1-years’ experience as a call center agent.
  • Matric / Grade 12.
  • Exceptional organizational, and time management skills.
  • Strong analytical and problem-solving skills.
  • Excellent interpersonal and communication skills

How to Apply for this job

Interested and Qualified candidates should Click here to Apply Now

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