Agent (Debt Administration) Job at Unifi Group

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Job Location : Bellville, Western Cape, South Africa

Application Deadline : January 15, 2026

Key Responsibilities:

  • Manage and process debt review applications in compliance with the National Credit Act.
  • Liaise with Debt Counsellors and clients to negotiate payment plans and follow up on payments.
  • Maintain accurate client records and handle all related documentation and correspondence.
  • Prepare reports, issue statements, and escalate unresolved accounts as needed.
  • Administer paid-up accounts and process refunds to clients and Debt Counsellors.
  • Ensure compliance with POPIA, company policies, and regulatory requirements.
  • Deliver excellent customer service and meet all deadlines with urgency and professionalism.

Requirements:

  • Grade 12 / Matric (essential).
  • Demonstrated knowledge on National Credit Act, Debt Review processes and rules.
  • Exceptional performance and attendance record with Unifi.
  • Proficient in Google workspace.
  • Strong administrative and organizational skills.
  • Excellent interpersonal and communication skills.
  • Ability to handle high volumes of work under pressure.
  • High level of integrity and confidentiality.

How to Apply for this job

Interested and Qualified candidates should Click here to Apply Now

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