Agent: Helpdesk needed at Capitec Bank

Bellville, Western Cape Customer Service Full Time

Save 2 days ago

Job title : Agent: Helpdesk

Job Location : Western Cape, Bellville

Deadline : July 28, 2024

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Purpose Statement

  • To provide effective service to branches by responding to and answering operational queries.

Experience

Minimum:

  • 1 – 2 years contact centre

Ideal:

  • Experience in a banking environment

Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

  • n/a

Knowledge

Minimum:

  • Call centre processes and procedures
  • Customer care and service protocols
  • Basic IT knowledge

Ideal:

  • Capitec Bank systems

Skills

  • Communications Skills
  • Problem solving skills
  • Telephonic / Call skills
  • Attention to Detail

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • Customer Service  jobs
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