Job Summary

• We are seeking a highly organized and proactive an Anti-Money Laundering (AML) Refresh Team Leader to lead an AML Refresh Project. As an AML Refresh Team Leader, responsibilities extend beyond individual analysis tasks to overseeing and managing a team of analysts dedicated to conducting customer due diligence (CDD) reviews, ensuring compliance AML regulations and dealing with queries from clients and the team.

Key Responsibilities:

Team Management: 

• Provide leadership, guidance, and supervision to a team of AML Refresh Analysts. This involves assigning tasks, setting priorities, and managing workloads to ensure timely completion of reviews and adherence to deadlines. This includes ensuring adherence to AML Refresh contact strategy and ensuring the accuracy and completeness of record keeping and completed files.

Training and Development: 

• Conduct training sessions to onboard new team members and ensure that all analysts have a thorough understanding of AML regulations, company policies, and procedures. Foster a culture of continuous learning and professional development within the team.

Quality Assurance: 

• Implement quality assurance measures to maintain the accuracy and consistency of CDD reviews conducted by the team. Establish standards and metrics for evaluating the quality of work and provide feedback and coaching to analysts to improve performance.

Performance Monitoring: 

• Track the performance of individual team members and the overall team against established metrics and goals. Identify areas of strength and opportunities for improvement and take proactive steps to address any performance issues. Identify where team members are underperforming and understand why this is occurring so that appropriate action can be taken/escalate where required.

Workflow Management: 

• Develop and implement efficient workflows and processes for conducting CDD reviews, ensuring that resources are allocated effectively, and work is distributed evenly among team members. Monitor workflow metrics to identify bottlenecks and optimize productivity.

Escalation and Issue Resolution: 

• Serve as a point of escalation for complex or high-risk cases, providing guidance and support to analysts in resolving issues effectively. This may also involve calling clients. Collaborate with other departments, such as compliance and legal, to address escalated matters promptly.

Reporting and Communication: 

• Prepare regular reports on team performance, productivity, and key metrics for presentation to senior management. Facilitate communication within the team and with stakeholders across the organization to ensure alignment and transparency.

Process Improvement: 

• Continuously evaluate and refine AML refresh processes and procedures to enhance efficiency, effectiveness, and compliance with regulatory requirements. Encourage feedback from team members and solicit ideas for process improvements.

Risk Management: 

• Identify and assess risks associated with the AML refresh process, including emerging threats and regulatory changes. Develop strategies to mitigate risks and ensure that the team operates in accordance with established risk management principles.

Collaboration and Stakeholder Engagement: 

• Foster collaboration with other teams and departments involved in AML compliance, such as transaction monitoring, investigations, and regulatory reporting. Engage with internal and external stakeholders, including auditors and regulators, to address concerns and facilitate open communication.