Job Expired

Area BCO Manager needed at Maersk Line

Job title : Area BCO Manager

Job Location : Western Cape, Cape Town

Deadline : April 08, 2024

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Customer Implementation Support: Review compliance to Customer implementation as per Corporate Governance, Policy and Procedure.

  • Support and provide input for any new customer implementation to ensure all critical tasks enabling timely job costing are in place
  • Review check list for all new customer implementations and raise flag if any critical item is not completed and corporate policy is not complied with
  • Maintain Log for all customers involving PT charges and evaluate Principal/Agent relationship
  • Review and ensure Customer IOP is in place

Financial Profitability Hygiene: Protect Financial profitability through Job/site profitability completeness check and reviews to drive Revenue assurance and deliver profitability in line with agreement, reduce losses due to process inefficiencies.

  • Analyze and Review completeness of Job & Site profitability (CM1) – Loss making jobs and jobs deviating from defined profitability model with business functions
  • Document and follow up on actions agreed to address process control gaps in loss making/low margin jobs and site review
  • Document and address areas of revenue leakage with Delivery teams
  • Document and address gaps of Product pricing with Product teams

Regional Health Metrics and Governance: Drive review of Global Health Metrics KPIs related to Operational profitability and process hygiene, Extend support to Regional /Area /Country Leadership on local risk reviews, drive performance management and risk mitigation actions.

  • Drive local review of KPIs in Health Metrics
  • Ensure adequacy and follow up of actions to improve health metrics
  • Provide visibility (or escalate) to Area Leadership of the key Business and Financial risks including any mitigation plans
  • Ensure adherence to GAM and RACI for all key processes leading from new customer implementation to execution

Operational Risk Management (1st line of Defense): Review Controls related to profitability (example: Job costing), identify root cause leading to control ineffectiveness and drive mitigation plan together with business functions, Internal and External audit support related to business execution.

  • Review effectiveness of Internal controls (existing and new platforms) and action plans for ineffective controls
  • Document and follow up with Business functions on clear action plans to improve control effectiveness
  • Conduct reviews of critical processes and associated risk for the Area.
  • Review and ensure Customer IOP are adhered to and updated

Business Transformational Projects & Process review: Review effectiveness of new platform/ process roll out, partner with CENBCO in conducting on-site reviews and provide recommendations to address local gaps.

  • Support Business Process & Platform review with other corporate functions GIA/GRC/CEN BCO
  • Review effectiveness of new platform and process roll outs
  • Partner with CEN BCO in conducting on-site reviews to address local gaps
  • Support External audits and act as POC in the Area in providing necessary details


Someone with:

  • Bachelor’s degree in Finance/Economics
  • Thorough understanding of and minimum 3 years’ experience in the business to be able to drive performance and value
  • Strong understanding of processes within LCL, FCL freight, Air freight and Land Based services (VAS)
  • Results-driven, strong logical & analytical capacity
  • Organized with high attention to detail
  • Strong understanding of processes within Ocean freight, Air freight and Land Based services
  • Team player, can act with teams regionally, locally as well as the GSC
  • Ability to work independently
  • Good communication and interpersonal skills, strong integrity
  • Experience working in a challenging, fast paced and changing environment dealing with multiple tasks at the same time.
  • Skilled in written and spoken English

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • This job has expired!