Area Manager – Cleaning Division – Nelspruit needed at Empact Group

 Education and Experience required:

• Grade 12
• Minimum 5 Years’ experience in cleaning and Health Care is compulsory
• A valid driver’s license
• Experience in highly commercial and sensitive markets is compulsory
• Project Management experience in cleaning would be an advantage

Knowledge and Skills:

• Knowledge of the relevant cleaning, hygiene, and pest sector
• Knowledge of South African and industry-specific laws
• Knowledge of MS Office; specifically excel and word
• Proactive
• Professional
• Customer service skills
• Management skills
• Communication skills
• Ability to balance the budget and save on soft costs
• Ability to draft and extract reports
• Attention to detail

 Competencies required:

• Problem solving & decision making, Customer Relationship Building, Communication, Team Leadership, Financial & Business acumen, Assertiveness; Negotiation; Analytical Thinking; Tolerance for Stress; Resilience.

 Key areas of responsibility:

Employee Management

• Manage all subordinates in accordance with sector strategy, contract specification, and statutory regulations
• Ensure that all subordinates adhere to working standards as per the respective service level agreement and Business Standards
• Ensure that company image and reputation is upheld, and employees adhere to uniform regulations
• Arrange counselling and effect wellness campaigns within each site
• Monitor and verify employee time schedules as per shift agreements
• Employees leave management
• Regularly communicate changes and general information to all employees per site

Industrial Relations Support

• Maintain discipline by using the company’s disciplinary code and procedure, as well as attending to grievances.
• Preparation of contingency plan for strikes and stay away.
• Appraising staff by way of verbal direction and performance appraisal for supervisory level and above.
• Adherence to company policy and procedure
• Manage Union relationships

Recruitment

• Efficiently source temporary employees in accordance with labour legislation and internal process and policy
• Ensure that employee head count on site is in line with the agreed head count costing
• Approval process to be followed when hiring new staff
• To ensure that staff members sign their engagement contract before they start work on site
• To ensure that all onboarding forms are submitted to payroll on time

Systems and Process

• Ensure that PRP hours are approved on time
• Adhere to on time salary payments

Site management

• Ensure that correct resources and employees are transported to site
• To carry out regular inspections
• To be responsible for the prompt attention to the communications book procedure.
• To attend certain regular meeting with clients, where minutes need to be taken.
• All problems to receive prompt action
• Usage of the AM tool for each site
• Audits and inspections
• Site inspections on regular basis
• Maintain overall client expenses on site

Business development

• Work with Contract managers to upsell clients
• Build and maintain client relationships
• Have an in-depth knowledge of business products and value proposition

Training & development

• Annual training for staff
• On the job training
• Statutory training for the staff
• Learnerships
• Talent and Incubation nuclease

Health & Safety

• Hazard Identification and Risk Assessments are completed
• Equipment is in good working order.
• Uniforms are sufficient and in good condition.
• Personal Protective Equipment is supplied as per site and scope hazards identified.
• Toolbox talks are done twice a week by the Contract Manager.
• Current Safety Data Sheets are available on chemicals used on site.
• Staff medicals where necessary are available.
• Waste Management Procedures.