Qualifications

• Bachelor’s degree in Business, Finance, Law or related field or Equivalent

Experience

• 4-5 years experience in Credit Or Collections Management
• Knowledge of legislative requirements (VAT Act, Companies Act, Exchange Control Regulations, etc)
• Proficient in Microsoft Office, with aptitude to learn new software and systems

Duties

• Assist the Credit Manager in all aspects of the department including but not limited to collections, customer service, fraud prevention, and reporting
• Assist to develop, maintain and roll out credit policies and procedures in compliance with legal regulations
• Assist to implement Credit Management processes throughout the global organisation
• Review and Assess the effectiveness of Credit Management and Collections processes 
• Identify and communicate non compliance with the Credit Policies or Credit Management Processes
• Review and analyse customer creditworthiness using internal and external data sources
• Recommend credit limits and terms for new and existing customers
• Monitor customer accounts for changes that may impact credit risk
• Investigate and resolve customer disputes in a timely manner
• Prepare monthly reports detailing portfolio performance and trends
• Work closely with Sales and IT department to resolve billing and payment issues
• Assist with training of employees on credit policies and procedures
• Serve as backup for the Credit Manager in their absence
• Other duties as assigned
• Adhere to department policies and procedures