Requirements: 

• Candidates should hold a B degree (NQF level 7) and/or a 3-year (NQF level 6) tertiary qualification in a relevant field, coupled with 3-5 years’ supervisory experience in the social security environment (at a supervisory level); Knowledge of SASSA’s constitutional mandate, relevant policies and legislation is required, as is proficiency in social security management and poverty alleviation matters; Computer literacy and a valid driver’s licence are essential. 

Duties: 

• The incumbent will be responsible for the overall management of the grants administration programme in the Local Office and will manage operations pertaining to Grant Administration in the Local Office;
• Provide client administration and paypoint management services; Implement client improvement services and manage service level agreements with service providers. Additionally, he/she will implement service delivery and client relations improvement services;
• Acquire data, analyse and manage information and manage resources (financial, human and equipment) within the Local Office.