Description:

• Protect and grow profitable market share within a Store in accordance to the Store, Division and Company strategy

Requirement:

• Grade 12 with at least 2 (two) years retail management experience
• Valid Drivers license
• Valid ID or valid work permit (local)
• Must have strong accounting skills
• Must be able to work under pressure
• Must be computer literate (Basic computer literacy)
• Must have strong leadership skills
• Must have strong administrative skills
• Must have own transport and cell phone
• Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and/or neighbouring Countries legislation
• Must have strong Human Resources skills

Date Approved:

• Assist the Store Manager to make immediate action on any non-compliance once identified
• Assist the Store Manager to manage Damage, Obsolete and Slow moving stock items

Strategic Management

• Assist the Store Manager to develop, implement and manage a Store Business Plan for the Store ensuring it is aligned with the overall Company strategy and strategic initiatives as approved by the Divisional Manager and Operations Manager from time to time

Grow and Protect Market Share

• Assist the Store Manager to achieve growth in markets share in your Store as defined in the strategy plan
• Assist the Store Manager to achieve sales budgets and growth objectives by Category
• Assist the Store Manager to promote customer loyalty programmes (e.g. VIC, charge cards, etc)
• Assist the Store Manager to manage the distribution of advertising material to ensure maximum efficiency
• Assist the Store Manager to develop action plans proactively to protect your market where you trade when competitors enter the market

Customer Service

• Assist the Store Manager with implementing and monitoring the Customer Service strategy
• Assist the Store Manager to maintain Customer Audits above 95%
• Assist the Store Manager with a reliable, prompt Customer Delivery Service
• Assist the Store Manager to grow and maintain VIC client base
• Assist the Store Manager to achieve Transaction budgets
• Assist the Store Manager to recommend Range improvements to suite the market
• Assist the Store Manager to take action on Customer Surveys (implement action plans when required)