Assistant Store Manager (40hr) – Sportscene – Canal Walk -Western Cape Job at TFG

Job Description
Responsibilities:

• Driving turnover to ensure achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Experience: 

• A Grade 12 qualification 
• A minimum of 3 years retail or admin experience 
• Previous Retail Management experience

Skills: 

• Have an interest in fashion 
• A passion for excellent Customer services and sales environment
• Figure and admin orientated 
• Organised and thorough
• Profit and turnover driven 
• Able to manage risk within the store 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Office Systems 
• Policy & Procedures 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Behaviours:

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others