AV/IT Technician Job at Dixie Recruitment

• We are looking for a hands-on AV/IT Support Technician to join our client's team. This is primarily an office/control-room based position, providing technical support and monitoring across the business, with occasional travel to sites required.
• The ideal candidate will have a practical, can-do attitude and be comfortable getting involved in everything from basic IT support and networking to AV equipment and troubleshooting.

Key Responsibilities:

• Provide day-to-day IT and technical support from the control room.
• Monitor and troubleshoot guest WiFi and network connectivity.
• Provide AV setup and troubleshooting support, including TVs, display systems and guest interfaces.
• Monitor CCTV and fire systems.
• Assist with basic network and office IT support.
• Troubleshoot hardware, cabling, printers, PCs and other office equipment.
• Provide remote and occasional on-site technical support.
• Escalate more complex technical issues where necessary.

Requirements:

• Previous IT/technical support experience would be advantageous.
• Strong troubleshooting and problem-solving ability.
• Practical, hands-on approach with a willingness to learn.
• Valid Code 08 driver's licence.
• Hospitality/lodge IT experience would be advantageous.
• Experience with Ruckus, UniFi or other WiFi/networking technologies would be a strong advantage.