Job Description

Sell the Discovery Bank Product Suite to clients via inbound or outbound calls. Manage and convert various lead types that are generated by the business. This will also require you to maintain and grow a strong client base and build ahealthy pipeline for future sales. Respond to new and current leads regarding product enquiries with the intent of possible conversion into a sale.

Key purpose

To achieve targets that will grow Discovery bank. Build the brand and ensure that clients engage our range of  products and benefits and experience our shared value offering and get client to bank healthier.

Key Outputs

The successful individual will be required to perform on, but not limited to the following key outputs:

• Consistently achieve Sales and Activation targets
• Capture all client application information accurately
• Ensure that correct products is sold to clients
• Maintaining accurate details and statistics of all queries.
• Meet all Productivity requirements
• Meet all Quality and Compliance requirements
• Time Management
• Successfully complete all Assessments on an ongoing basis

Personal attributes and skills

• The successful individual will be required to demonstrate the following competencies:
• Target Driven
• Team Player
• Goal orientated
• Self motivated
• Ability to perform under pressure
• Adapt to change
• Persuasiveness
• Resilience/Tenacity
• Sound Time Management
• Self managed
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans

Qualification & Experience

•  Matric
•  At least 2 year sales experience, preferably in an outbound telesales environment
•   Minimum 1 year bank product knowledge, Discovery Bank Knowledge is an advantage
•  PC literacy, email, word, excel
• Tertiary qualification an advantage
• NQF5/National Certificate:Banking NQF level 5 and RE5 qualification