Banker, Prestige Direct needed at Standard Bank Group

JOB DESCRIPTION

To take demand from Personal and Prestige banking customers for any banking matters ranging from product questions to customer account activities as well as any other service requests. Form an accurate assessment and understanding of the demands in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product, segment and legislative (e.g., FAIS) parameters.

QUALIFICATIONS

Minimum Qualifications

• Diploma: Business Commerce

Experience 

• 5-7 years relevant FAIS qualification with FAIS experience and operates without supervision for intermediary services. Operates under supervision or advice. Previous experience within a physical, virtual or voice branch environment with good understanding of bank processes, policies and products.

ADDITIONAL INFORMATION

Behavioural Competencies

• Examining Information
• Adopting Practical Approaches
• Articulating Information
• Showing Composure
• Team Working

Technical Competencies

• Commercial Acumen
• Credit
• Data Analysis
• Advice