Job Purpose

• To proactively quote, book, coordinate and plan Events, ensuring Guest Satisfaction and Return Business.

Qualifications

• Matric / Grade 12.

Minimum Requirements

• Minimum 3 years Function or Events Co-ordination experience within the Service / Conference Industry required.
• Extensive knowledge of Conference & Exhibition Market.
• Numerical Skills – Manage budgets extremely important
• Banqueting Operations and Food & Beverage experience would be an added advantage.
• Knowledge of Opera Sales and Catering or other Conference/Banqueting systems is required.
• Knowledge of Sales Force is an added advantage.
• Must have the ability to work under pressure and meet deadlines
• Must be a team player
• Excellent communication skills, both verbal and written
• Shift work is an operational requirement

Main Resposibilites

• Co-ordinate and organise all external and internal client events and functions.
• Perform sales function by handling direct sales calls in a pro-active manner.
• Respond to enquiries from clients with quotations and contracts.
• Must have the abilities to close a deal and proactively upsell the facilities and services.
• Respond to booking requests received from Sales Department and G&C Supervisor.
• Allocate venues for functions and events, capturing accurate information onto Opera Sales and Catering.
• Accurately record information related to functions received from clients onto Function Sheets.
• Produce and distribute weekly Operational Function Sheets to all relevant Operational Departments.
• Maintain a high standard of quality and service to clients.
• Responsible for building and maintaining client relationships.
• Conduct meetings and site inspections.