Branch Manager Job at Servest SA

Job Context

• Are you a driven Operations professional with a passion for leadership, operational excellence and delivering exceptional client service?
• Servest, a leading provider of Integrated Facilities Management solutions, is looking for a dynamic and results-driven Branch Manager to join our team at Head Office within the Cleaning Business Unit.
• This is an exciting opportunity for a hands-on leader who can drive operational performance, build strong client relationships, lead high-performing teams and ensure service delivery excellence. At Servest, we value innovation, accountability and collaboration, offering an environment where talented professionals can make a meaningful impact and grow their careers.
• If you thrive in a fast-paced environment, enjoy solving challenges and have the leadership skills to drive business success, we invite you to apply!
• The successful candidate will report directly to the Regional Manager.

Minimum Requirements

• National Senior Certificate / Grade 12.
• Must possess a relevant Operations Management Degree/National Diploma
• Minimum of 5 years 'experience in the industry
• Ability to work effectively as part of the team
• Good problem-solving skills
• Good analytical and customer service skills
• Must be able to work under pressure
• Proficient in Microsoft Office
• Good communication, inter-personal and report writing skills
• Basic knowledge of Health and safety Act of 1993
• Detail oriented with excellent organisational skills
• Ability to work independently, handle multiple tasks and meet deadlines
• Be in apposition of a valid un-endorsed driver's license
• Committed and willing to make occasional personal sacrifices to meet deadlines

Duties & Responsibilities

• Driving the operations strategy daily
• Strict control of margins and costs
• Building and maintaining excellent customer relationships
• Setting and maintaining quality standards
• Manage assets, machinery and equipment
• Implement, maintain and enforce policies and procedures
• Meet goals and manage budgets
• Develop forecasts, financial objectives and business goals
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Address customer and employee satisfaction issues promptly
• Share knowledge with other Branches on effective practices, competitive intelligence, business opportunities and needs
• Adhere to high ethical standards, and comply with all regulations/applicable laws
• Ability to implement, maintain and enforce policies and procedures

Deadline:27th October,2026