Branch Team Leader | Standard Bank Group
Job Location : Western Cape, Cape Town
Deadline : January 30, 2026
About the Role
The Branch Team Leader drives operational excellence by managing high-RPM retail banking data and ensuring 100% compliance with institutional governance and national financial regulations. Utilizing Salesforce for client engagement and Oracle for financial reporting, this leader mitigates operational risk across the branch ecosystem. Their role is critical for leveraging data-driven insights to optimize team performance and ensure the administrative integrity of a high-velocity banking hub.
Job Description
- To lead and inspire a high-performing team at branch Point(s) of Representation (PoR), ensuring safe and efficient daily operations, including cash management, security, risk and compliance, while driving sales growth and delivering an exceptional client experience in line with Personal and Private Banking strategy. The role is accountable for leading Universal Bankers and other frontline staff across the full employee life cycle, embedding strong performance, coaching and engagement, and continuously improving processes, controls and client service across the branch.
Qualifications
- Bachelor’s degree in Commerce, Business Management, Finance, Banking or a related field.
- FAIS-recognised qualification suitable for a Representative role.
- RE5 certification (Regulatory Examination for Representatives).
Minimum experience:
- 5 to 7 years’ experience in retail or branch banking, including significant frontline exposure to sales and service.
- Proven experience leading and managing a branch or frontline team (such as Universal Bankers or similar roles) with responsibility for performance, coaching and development.
- Demonstrated track record in driving sales, revenue and client growth, including effective use of both branch and digital channels.
- Strong experience in branch operations, including cash management, risk and compliance, audit resolution, fraud prevention and Occupational Health and Safety requirements.
Additional Information
Behavioural Competencies:
- Adopting Practical Approaches & Following Procedures
- Articulating Information & Convincing People
- Challenging Ideas & Generating Ideas
- Directing People & Making Decisions
- Producing Output & Providing Insights
- Exploring Possibilities & Understanding People
Technical Competencies:
- Application & Submission Verification
- Banking Process & Procedures
- Customer Acceptance & Review
- Customer Understanding
- Processing
- Product Knowledge
Career Growth & Education
A degree in Commerce, Finance, or Business Management is the required foundation for this leadership path. Professionals can advance to Branch Manager or Regional Growth Lead roles by mastering multi-site retail analytics and pursuing executive leadership bootcamps. Obtaining professional certifications in strategic management and participating in global banking forums provides a pathway to elite leadership positions in multinational financial corporations.
Salary & Financial Insight
Estimated monthly salaries range from R32,000 to R55,000, plus performance bonuses and institutional benefits. High-earning leaders should focus on professional wealth management and offshore investment diversification to protect their long-term capital.
Interested and Qualified candidates should Click here to Apply Now
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