Job description:

• The successful candidate will be function as the link between business objectives and technology development capabilities.
• The candidate will primarily be involved in the analysis of functionality for the PSG CRM platform used by PSG Advisers nationally.

Responsibilities:

• Development, maintenance of the policy administration system from a product perspective.
• Built user stories, update and test insurance products
• Support the product development cycle, including renewal programs, documentation
• Analyse, identify and suggest improvements on all business systems to enhance processes
• Timeous and effective delivery of all required deadlines in line with processes
• Identify system gaps, risks and errors and increasing system optimisation and efficiency
• Develop user stories on system requirements and identify areas for enhancement
• Effective presentation of proposals
• Resolving development queries
• Communicate effectively on all system changes to business
• Engage with Engineering office to improve adviser experience on the system
• Provide support to Training department in training material development on product, system and processes

Minimum Requirements:

• Matric
• Business Analyst qualification (Negotiable)
• RE 5 (Negotiable)
• NQF 4 in short-term insurance
• 2 years’ commercial product experience
• 7 years’ experience in Short-term insurance
• 4 years’ experience in personal lines product
• SQL experience (Negotiable)
• Good understanding of insurance policy administration systems