Key Purpose   

• Within the Health Benefit Solutions area, the Business Analyst must work to understand the overall business need, define the requirements, document the requirements using various approaches such as use cases then decompose the requirements to a sufficient level of detail allowing the implementation team to take action.   
• The Business Analyst will support the project throughout the project lifecycle and will manage the release as well as post release monitoring.   
• The Business Analyst in the Benefit Solutions area must be technically minded and be able to understand basic development principles.  

Areas of responsibility may include but not limited to:  

The successful candidate will be required to perform but not limited to the following key outputs in respect of the Health Benefit Solutions – DCS portfolio:  

• Run a requirements gathering/JAD workshop to gather new requirements   
• Document business requirement specifications under supervision of a Senior BA   
• Accurately document functional requirements specifications clearly defining project objectives   
• Construct complex process models and can create UML models   
• Execute user acceptance or system testing   
• Resolve requirements conflict through effective stakeholder engagement   
• Present options and recommendations to stakeholders   
• Offer support and guidance to junior business analysts   
• Identify and document project risks, issues, assumptions and dependencies   
• Identify and perform process improvement work   
• Perform quality assurance of business analysis deliverables     

Competencies  

The successful candidate must demonstrate the following competencies:  

• Project Management  
• Requirements development  
• Change control  
• Release management  
• Solution development  
• Software Testing  
• Analytical thinking and conflict management  
• Personal organisation and time management skills   
• Business writing skills and presentation and facilitation skills   
• Communication skills (written, verbal/presenting and listening)   
• Stress management skills and negotiation skills   
• Problem Solving  
• Deadline driven  
• Innovative  
• Ability to build relationships with people from all different backgrounds and at different job levels   

 Education and Experience  

• Diploma in Business Analysis, BSc Information Systems or am equivalent 3-year IT qualification.  
• 5 years ‘experience as a Business Analyst   
• Certification in UML and BPMN course  
• Experience in PL/SQL   
• Experience in Testing, Process mapping and UML modelling. 
• Requirements analysis experience