About the role:

• The Business Analyst role will support our new Client Information Management (CIM) function, ensuring the completeness, quality and compliance of client data in the Capitec group. The CIM function will be responsible for the design and orchestration of the operational aspects of client data management, particularly the business processes and client journeys to manage and remediate client information. The CIM function will also maintain technical standards and policies relating to client data.
• The role will interact primarily with data analysis functions, onboarding and product teams, operations and compliance, and understanding of the various compliance obligations for financial services clients would be advantageous.

What you will be doing:

• To optimise business efficiencies made possible by automation, digital, information and communications technologies (not limited to technologies) through systematically analysing and defining business requirements and functional specifications.
• To develop and design solutions and ensure effectiveness of implementation as well as continuous improvement for business and/or existing applications solutions by collaborating with and acting as conduit between stakeholders from the business, Technology and the product team.

Our Ideal candidate has

Minimum:

• 7+ years working experience as a BA in a wide variety of situations, contexts and complexities.Must be capable in using a variety of techniques and completing business analysis tasks independently.
• Internal: Completion of BA School of Learning Level 4
• Business and data analysis
• Understanding of business process and translating requirements into business processes, context diagrams, visual explanations, etc.
• Functional and business process design 
• Communication and translation of information across business and technical environments (Interface between business and Technology)
• Design of evidence-based best practice solutions
• Stakeholder engagement and collaboration 
• Project Management principles and relevant development lifecycle experience 
• Agile development lifecycle principles and experience
• Understanding of systems and the Systems Development Life Cycle (SDLC)

Ideal: 

• Banking Industry Knowledge

Education (Minimum)

• A relevant tertiary qualification in Business Analysis

Education (Ideal or Preferred)

Skills

• Analytical Skills
• Interpersonal & Relationship management Skills
• Communications Skills
• Facilitation Skills
• Negotiation skills
• Planning, organising and coordination skills

Additional Information

• Clear criminal and credit record