Purpose 

• The main purpose of this position is: to design, develop, support, maintain, and manage the SPU administrative computing systems, services and infrastructure in a professional, efficient and service-orientated manner.

Minimum requirements 

• NQF level 7 Degree in Information Technology
• Relevant Frameworks and Best Practices certifications
• Driver’s license
• Willingness to work outside of normal working hours.
• 4-6 years related experience.
• Computer skills (MS Office suite, MS Project, Visio)
• Business Analysis Skills and short courses
• Process-orientated analysis.
• Excellent verbal and written communication skills
• Experience in the Higher Education sector is an advantage.
• Experience in MS Azure and other cloud-based solutions.
• Experience with System Configuration and data conversion with external applications. 
• Recommendations 
• Experience in the Higher Education sector is an advantage.
• Knowledge of Student Information Systems.

Duties and responsibilities 

• Determine and understand the needs of multiple SPU stakeholders.
• Facilitate the negotiation of requirements amongst SPU stakeholders.
• Identify the current and future- state SPU business processes.
• Help SPU stakeholders envision the future and how their work will need to change to support the future.
• Interface with ICT peers on technical requirements
• Keep customers informed of developments and problems that affect them through clear, concise communication.
• Use advanced technical writing skills to document complex systems.
• Develop and maintain shared document repository for the various schools and support departments.
• Ensure implementation of naming, version control and change control conventions for all documents in the shared repository.
• Maintain and develop knowledge of business processes.
• Support super users in the design and documentation of new and existing business processes.
• Recommend improvements to enhance efficiency.
• Utilise and communicate best business practices.