Job Description

Business Development Manager: Group Risk 

• A vacancy exists for a Business Development Manager in Group Risk, reporting to the Head of Group Risk Customer Value Proposition (CVP). The role also supports the Head of Customer Engagement. The incumbent will be responsible for developing and enhancing the product marketing function, managing strategic partnerships, as well as supporting with client engagements. The incumbent will also be responsible for driving key data & infrastructure enhancements through a cross-functional team, with the focus on accelerating the digital transformation and setting the business up for future growth.
• The incumbent will be expected to interact with clients and stakeholders at all levels.
• Key Result Areas
• The incumbent will be expected to interact with stakeholders at all levels, the core responsibilities include the following:
• Develop and enhance product marketing function
• Establish inventory of forms, brochures, electronic & other marketing material
• Develop a framework for reviewing & updating content regularly
• Updating of website, accreditation & other training materials
• Support the Head of Customer Engagement with client engagements (new and existing clients)
• Regular interaction & presentations to trustee boards, intermediaries & clients
• Regular engagement with the OM Corporate Distribution teams, providing feedback to the CVP and pricing teams
• Experience trends and analysis for client presentations, including sourcing wider market data
• Develop content for one-pagers/articles to keep GAP top of mind for clients & intermediaries
• International pooling proposals & managing GAP’s relationship with our pooling partners
• Product Specialist
• Support Head of Group Risk CVP in setting & implementing product strategy
• First point of technical contact on product queries and policy T&Cs from clients, front office and broader value chain
• Technical business decisions in respect of customer requests & non-standard arrangements
• Perform market research & competitor analysis to inform strategy
• Review, maintenance and sign-off of product content
• Training responsibility, including redesign of accreditation material & ensuring successful accreditation
• Training & development of junior actuarial students
• Support the Head of Group Risk CVP in the design of the new operating model between GAP and OM SuperFund umbrella, as well as relevant product development initiatives
• Automation of models and business processes
• Development and maintenance of tools to analyse actuarial data, in order to enhance management reporting & business intelligence
• Pricing support & decisions on large and complex group risk arrangements, both for South African and OM Africa Regions clients
• Provide technical input into regulatory initiatives promoting the fair treatment of customers 
• PPR, COFI, Market Conduct and AML
• TCF & market conduct work, including market conduct reporting
• Support the Head of Group Risk CVP in ensuring compliance with relevant regulation, as well as internal governance
• Manage GAP’s strategic partnerships
• Setting up & maintaining binder agreements, including due diligence & operational oversight
• Development of tools, processes & other infrastructure to support binders & other strategic relationships
• Engage with relevant legal & compliance departments to ensure compliance of binders, outsourcing arrangements and other commercial agreements
• Structuring of large group risk arrangements in collaboration with OM Corporate Business Development team
• Develop GAP’s wellness strategy and implement through strategic partners
• Ongoing review & enhancement of value-added services, including development of marketing collateral
• Data & infrastructure enhancement
• Contribute to longer term data & infrastructure strategy as part of a cross-functional team
• Identify opportunities for process optimisation & improvements across the value chain with a focus on implementing best practice in the longer term (including AI) & drive implementation
• Drive the digital transformation of Group Risk in collaboration with the OM Corporate Customer Office and technology teams
• Product Owner for certain GAP strategic projects (data & infrastructure enhancements), including representation on relevant operational project forums
• Managing the relevant cross-functional project teams to deliver on project plans

Qualifications and Experience required

• B Comm / MBA
• At least 15 years of Group Risk / reinsurance experience
• Exposure to product or pricing roles would be an advantage
• Experience in managing actuarial / pricing teams
• Strong business acumen
• Ability to run projects independently
• The ability to manage several projects and priorities at the same time
• Strong communication skills
• Ability to work across teams and collaborate with various stakeholders
• Ability to think differently in developing client-centric solutions and build relationships with clients

Competencies 

• Strategy
• Collaboration
• Leading with Influence
• Innovation
• Personal Mastery
• Execution
• Customer First