• The Associate Business Development Manager role is a pivotal role in the Business Development team to enable their business to achieve their annual growth targets. You will be on the front-line, speaking to prospective customers across all mediums, finding out how our services can meet their needs. The aim is to both educate small to large e-commerce businesses about their VAT obligations, and to boast about their world-class services.

Responsibilities:

• Target Driven: Be part of the team responsible for growing the client base, and meeting set monthly targets
• Customer Centric: Provide support, problem solve and give excellent customer service to every person interacting with the business
• Confident: Speak about technical subjects in a simple way to make VAT more accessible to everyone!
• Proactive: Able to find and create your own opportunities and turn them into leads and customers
• Educate: Communicate with prospective clients, educating and discussing VAT compliance
• Data Driven: Maintain and update our Client Relationship Management system (CRM) to enable extracts of data to help make future decisions
• Collaborate: Work closely and co-operatively with our Onboarding and Client Management teams to ensure a seamless service from start to finish
• ‘5+ years proven experience in a Sales or Business Development role
• Genuine enthusiasm for e-commerce, finance and international trade
• Background in sales within the financial services industry beneficial, tax/VAT desirable
• Solid customer service focus and problem-solving attitude
• Excellent attention to detail
• Calmness under pressure
• Excellent interpersonal and communication skills, both verbal and written, including an excellent phone manner
• Strong team working ethic and ability to work collaboratively
• Proven ability to readily follow defined systems, procedures and protocols
• Experience of working effectively in a home office and/or office environment