Purpose Statement

• To support the vision and strategy and enhance the capability of the organisation through the development and implementation of business process architecture solutions and requirements.

Primary Focus:

• To provide business process architecture and requirements for Capitec business units;
• To support new revenue growth initiatives; and
• To drive continuous improvement post-implementation of projects through business unit operationalisation, in order to track achievement of business benefits to deliver on strategic/business objectives.

Secondary Focus:

• To translate business needs emanating from projects, new ideas or system changes into business requirements for developing/buying IT systems; and 
• To develop change management plans, project plans, and designing of policies/procedures/performance measures.

Qualifications (Minimum)

• A relevant tertiary qualification in Engineering – General
• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant post-graduate qualification in Engineering – Industrial or Engineering – General

Experience

Minimum:

• 5-10 years’ complex analytical Business Design, Development, Improvement initiatives and/or Product Design
• Familiarity with Lean / Six Sigma methodologies / Theory of Constraints (TOC) or Agile way of working

Ideal:

• Translating corporate strategies and objectives into initiatives and/or projects
• Initiation and implementation of: projects with the goal to improve performance through business process improvements; revenue growth initiatives; and continuous improvement capability
• Re-engineering (transforming and evolving) processes within an operations environment
• Analysing/understanding emerging technologies and trends, to inform innovation and strategic business planning (defining high-level business requirements)
• Developing robust business cases for new initiatives, quantifying their benefits, and presenting these to senior management
• Overseeing implementation of the approved business case; i.e., process execution involving stakeholder collaboration/Business Analysts to ensure that anticipated benefits are realised, and for continuous improvement
• Salesforce

Knowledge

Minimum:

• Developing a business case
• Business Change Life Cycle and Change Management principles 
• System Development Life Cycle
• Project Management Lifecycle and methodologies
• Quality Management 
• Risk and Issue Management 
• Client experience / client journey mapping
• Process frameworks (Strategy, Planning, HR, Finance, Marketing, Sales, Assets, Procurement, Production, and Legal frameworks)
• Process Simulation Modelling
• Financial Modelling
• Management Operating System best practices
• Supply Chain methodologies
• Incident Management and workflow methodologies
• Commercial model development
• Operating model development
• Business architecture development
• Product development framework
• Transformational management principles
• Other: Willingness to travel (local) to client if required

Ideal:

• Lean / Six Sigma methodologies and related disciplines
• Agile way of working practices
• BABOK, SOA, TOGAF, and ARCHIMATE
• Financial/Banking transactional processes
• Technological acumen
• Salesforce

Skills

• Communications Skills
• Strategic Thinking Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills
• Presentation Skills
• Facilitation Skills
• Business Process Modelling skills (IDEF-0, Financial Modelling, Enterprise Architect, BPMN, etc.)
• Planning, organising and coordination skills
• Commercial Thinking Skills
• Analytical Skills
• Problem solving skills