Business Engineer (Head Office, Durbanville) Job at STADIO Holdings

About the Role

• The Business Engineer will play a critical role in driving the Continuous Improvement Lifecycle within the organization. This position focuses on analyzing business needs, improving processes, and gathering requirements to design and define enhancements for implementation across various systems. The role ensures that business processes are optimised and aligned with strategic objectives, enabling efficiency, operational excellence and innovation.

Key Responsibilities

Business Analysis & Requirements Gathering

• Engage with stakeholders to understand business needs and translate them into clear, actionable requirements.
• Document functional and non-functional requirements for system enhancements and process improvements.

Process Improvement

• Analyze existing business processes and identify opportunities for improvement and automation.
• Design and document improved workflows and processes using best-practice methodologies.

Continuous Improvement Lifecycle

• Support the adoption and execution of the Continuous Improvement Lifecycle approach.
• Collaborate with cross-functional teams to ensure successful implementation of improvements.

Solution Design

• Work closely with technical teams to ensure solutions meet business requirements.
• Validate proposed solutions against business objectives and compliance standards.

Stakeholder Engagement

• Facilitate workshops and meetings to gather input and communicate progress.
• Act as a liaison between business units and technical teams.

Documentation & Reporting

• Maintain accurate documentation of processes, requirements, and improvement initiatives.
• Prepare reports and presentations for management and stakeholders.

Systems Administration

• Play a systems administration role by supporting the Product Owner: CRM with the ongoing support and administration of the CRM solution.

Qualifications & Skills Required

Education:

• Bachelor’s degree in Business Engineering, Industrial Engineering, Business Analysis, or related field.

Experience:

• 2+ years in business engineering, business analysis, process improvement, or similar roles.
• Experience with Continuous Improvement methodologies (Lean, Six Sigma, etc.) preferred.

Technical Skills:

• Proficiency with process modeling tools (e.g., Visio, BPMN).
• Familiarity with CRM systems and requirement management tools.

Soft Skills:

• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Ability to work collaboratively in a team environment.

Key Competencies

• Business Process Analysis & Design
• Continuous Improvement Methodologies
• Requirements Gathering & Documentation
• Stakeholder Engagement
• Critical Thinking & Innovation