Purpose Statement

• To support the vision and strategy and enhance the capability of the organisation through the development and implementation of business process architecture solutions and requirements.
• Primary Focus: (1) To provide business process architecture and requirements at enterprise level for various Capitec Business Units, (2) to support new revenue growth initiatives and (3) to drive continuous improvement post implementation of projects through business unit operationalisation in order to track achievement of business benefits to deliver on strategic and business level objectives.
• Secondary Focus: Translate business needs emanating from projects, new ideas or system changes into business requirements for developing/buying IT systems.  Developing change management plans, project plans and designing of policies/procedures/performance measures.

Experience

Minimum:

• 10 years of enterprise wide, complex analytical, business design, development, improvement and/or product design.
• Experience in Six Sigma, Lean, TOC, Business Improvement, Agile

Ideal:

• Translating corporate strategies and objectives into initiatives and/or projects
• Initiation and implementation of projects with the goal to improve performance through business process improvements
• Initiation and implementation of revenue growth initiatives
• Initiation and implementation of continuous improvement capability”

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant post-graduate qualification in Information Technology or Engineering – General

Knowledge

Minimum:

• Lean way of work principles
• Business Change Life Cycle and change management principles 
• System Development Life Cycle
• Project Management Lifecycle and methodologies  Agile Way of Working Practices   
• Quality Management 
• Risk & Issue Management 
• BABOK, SOA,TOGAF, ARCHIMATE
• Developing a business case
• Client experience / client journey mapping
• Process frameworks (Strategy, Planning, HR, Finance, Marketing, Sales, Assets, Procurement, Production)
• Process Simulation Modelling
• Financial Modelling
• Banking transactional processes
• Management Operating System best practices
• Supply chain methodologies
• Incident management and workflow methodologies
• Legal frameworks
• Commercial model development
• Operating model development
• Business architecture development
• Product development framework
• Transformational management principles

Skills

• Communications Skills
• Strategic Thinking Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills
• Presentation Skills
• Facilitation Skills
• Business Process Modelling skills (IDEF-0, Financial Modelling, Enterprise Architect, BPMN, etc.)
• Planning, organising and coordination skills
• Commercial Thinking Skills