Butchery General Assistant – Irenepark needed at Food Lover’s Market

Job description

This is a summary of what the job involves to help you decide if you are a good fit.

We are looking for a General Assistant to join our team!

As a General Assistant, you will play a key role in ensuring our customers have a pleasant shopping experience. You will assist customers in locating items, answering questions, processing payments, and maintaining a clean and organized store environment. Your friendly and helpful attitude is essential in providing excellent customer service and promoting a positive image for our store.

What you’ll do

This is a list of tasks that you will be responsible for doing on your days at work.

• Share accurate information about products, help customers choose, and show how to use them
• Solve customer problems and make sure customers are happy with the service
• Greet customers, offer help, and answer questions with a positive and friendly attitude
• Tell customers about sales and special offers to make shopping better
• Ensure customer satisfaction through excellent service
• Handle cash and card payments, issue receipts, and process refunds and exchanges correctly
• Receive deliveries, organize products, and keep track of stock
• Put products on shelves neatly and make sure they are always available
• Quickly restock items that are sold out
• Properly dispose of store and storeroom waste and put it in the skip bin
• Assist with stock takes
• Follow safety, security, and environmental rules, policies, and procedures, including what to do in emergencies
• Cleaning of designated areas such as storeroom, kitchen etc.

Requirements

This is a list of things you will need in order to be considered for this role

• Matric
• Within 20km from job
• Clear criminal record

Application Process

This is a list of things you will need to do when completing your application to this job.

Assessments required for application

• Potential Work Performance Assessment Battery

Questions required for application

• In which area do you currently live? (Please be specific in providing the suburb, district or city)
• Have you previously worked in a customer-facing role?
• Do you have experience with stock takes?
• How do you handle a situation where a customer is not satisfied with a product?
• What steps do you take to keep shelves and fridges full and tidy?
• What do you do if you notice a price label is incorrect?
• Have you used a cash register or computer-based point of sale (POS) system before?